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Three P’s That Should Form The Basis Of How A Business Engages With Customers

Canon South Africa Managing Director, David Preston, outlines what should form the basis of how a business engages with both external and internal customers. The pandemic has been the most challenging experience of our lifetime. As the dust settles and we begin to emerge out of the haze of lockdowns and uncertainty, opportunity knocks on […]

2022-04-25T15:51:32+02:00Mar 15th, 2022|

Gear Up For Business Growth With The Africa Print Bloemfontein Expo

Gear up for growth in your print business with the Africa Print Expo, taking place on 10 February at Ilanga Estate. The exhibition delivers a wide array of products and technologies which can help you find new and inspiring ideas to grow your print business. Explore litho print solutions, encapsulating and laminating, digital label printing, branding, binding equipment, digital packaging solutions, graphics, digital printing and more. Visitors will have the opportunity to see live demonstrations of new technology, equipment and substrates, software, applications and more, all under one roof. [...]

2022-01-17T15:31:46+02:00Jan 17th, 2022|

Nine Ways A Company Can Maintain Staff Morale

John Tschohl, president and founder of the Service Quality Institute, discusses the steps to retain current employees and attract new ones. Train them Give your employees what they need to do their jobs. There is nothing more frustrating than tackling a project when you don’t have what is necessary to successfully complete it. When you […]

2022-01-31T10:25:51+02:00Jan 12th, 2022|

Customer Experience Is Key In An Unpredictable Environment

According to Novus Holdings, CX or customer experience is customers’ perception of how a company treats them. This affects their behaviours and build memories and feelings, which drive their loyalty. Simply put, customers no longer base their loyalty on price or product, they stay loyal with companies due to the experience they receive. For the […]

2021-12-13T17:17:09+02:00Dec 1st, 2021|
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