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A Step-By-Step Guide To Creating Service Culture

John Tschohl of the Service Quality Institute outlines six steps to creating a service culture, and discusses five critical elements for excellent service. Most companies think they are in manufacturing and retail, but remember that you are in the service business. It is a paradigm switch. Amazon is successful because it understands it is a […]

2021-01-18T08:52:31+02:00Jan 12th, 2021|

What Printers Can Do To Make Their Businesses More Resilient And Profitable In 2021

Representatives at Solimar Systems share their thoughts on trends that will shape the print industry in 2021. They offer their advice on what printers can do to make their businesses more resilient, competitive and profitable in the year ahead.   Drew Sprague, President, Mary Ann Rowan, Chief Experience Officer and Jonathan Malone-McGrew, Senior Director of […]

2020-12-07T09:10:34+02:00Dec 2nd, 2020|

Plastic, Ink And Recycling Initiative Achieves New Milestone

Ink has a demonstrably significant impact on the quality of recyclate. Previous use of a standard NC ink system did not deliver the desired results. Decomposition products discolour the regranulate and significantly deteriorate the mechanical and sensory properties. The cross-sector project ‘Recyclate Initiative’, organised by leading companies from the plastic, ink and recycling industries, including […]

2020-12-07T09:10:50+02:00Dec 2nd, 2020|

Consumers Pushing For More Sustainable Packaging

Much of the drive to ditch plastics comes from consumer pressure – they are appalled at the damage plastic waste causes. If people choose not to buy a product because of its plastic packaging, sellers have to respond. This is especially urgent in sectors already under threat to change their business models, such as newspaper […]

2020-11-15T10:49:37+02:00Nov 10th, 2020|

Digital Print On Corrugated Is Here To Stay

Nick Kirby, writing for drupa, discusses digital print on corrugated applications, how it has evolved, and how it has challenged analogue methods. My great grandfather, Thomas Kirby, once said, ‘Wisdom lies not in regretting the inevitable but in adapting oneself to the altered condition of things.’ He printed this statement in his publication, ‘Saddlery and Harness’, […]

2020-11-09T08:43:05+02:00Nov 4th, 2020|

Should You Buy A Used Label Printing Machine?

According to Focus Label Machinery, making the best equipment decision involves doing your research, knowing your market, testing your preferred option, doing the maths and investing in the best systems you can afford. For this reason, sourcing a used digital press requires careful consideration. You may have wondered whether the costs of a new press could […]

2020-11-09T08:43:15+02:00Nov 3rd, 2020|

The Need To Cut Waste And Materials In Metal Decoration And Printing

Technology is improving for more efficient and sustainable production. Print plants are opting for automated production management and waste control, even as the range of decorative and design options available to packaging designers expands, particularly for the metal decoration market. Along with book printing, packaging is one of the few areas of print that is […]

2020-11-02T09:20:55+02:00Oct 28th, 2020|

International Print Day Aims To Elevate Print

International Print Day is an annual celebration of the global print industry that provides education through 24 hours of open knowledge sharing on social media. Taking place on 21 October, the day provides participants with access to a wealth of information on global companies, products, and services from the print and integrated marketing community, and serves […]

2020-10-19T08:41:35+02:00Oct 14th, 2020|

Understanding Workflow Problems In A Better Light

According to Solimar Systems, the power of an optimised workflow is the ability to take on more work, push that work through your production processes with minimal interruption or manual intervention, and deliver a quality product to your customers in the shortest time frame possible. The needs of any business changes over time and so […]

2020-10-19T08:41:58+02:00Oct 13th, 2020|

Assessing The Validity In Greenwashing

There ought to be some sort of sliding scale for greenwashing, running from nought to ten, with ten the most honest of claims. Zero would be untruthful or disingenuous sustainability claims and ten would be the justifiable and bulletproof sustainability boasts. That is a start, but what would be good examples of either extreme? Let […]

2020-10-19T08:44:01+02:00Oct 13th, 2020|