Be Relentless In Providing Exceptional Customer Service
John Tschohl of the Service Quality Institute says being relentless is an obsession with providing exceptional service to your customers. It’s a propulsive, self-directed passion to continue to learn, improve and exceed expectations in everything you do. Much like breathing, it’s essential to your being, and it never stops. It’s a race without a finish line. It’s a reflection of the core principles, beliefs, and attitudes of people within healthy and hugely successful businesses. No matter what you are pursuing in life, it’s critical that you commit to being [...]